FAQ's

GENERAL FREQUENTLY ASKED QUESTIONS

During business hours please call 877-438-8833. We can also be reached by fax at 847-541-7245 or by email at orders@remke.com to place an order, or sales@remke.com for inquiries.

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Yes. Our ISO certificate, plus RoHS and REACH and other electrical compliance statements can be viewed on our website. Compliance Statements
Standard orders can be faxed to 847-541-7245 or sent by email to customercare@remke.com.

Now you can order online on this site too! Use the top-level navigation or Search bar to find your product, select the right options and order instantly.
Remke will accept product returns where material of construction is defective or may not fit the customer application. All returns must have prior approval from our customer care center and restocking charges may apply. Contact Customer Service
Yes. You can request a product sample on our Sample Request Form or by email to customercare@remke.com
Yes. Over 95% of all products sold are manufactured in our Wheeling, IL plant. Learn More.
By contacting your local Remke sales representative. All Remke sales reps are listed on our Sales Locator page where you can search by your zip code and/or city & state. 
Our corporate offices and manufacturing plant are located in Wheeling, Illinois (a northwestern Chicago suburb). Contact Us
Cord connector & wire mesh grip orders usually ship within 2 - 3 days after receipt of order. Molded connector & cordset orders usually ship within 7 - 10 days after receipt of order. Overnight & expedited shipments are honored upon request based on stock, quantity and receipt of purchase order by 11:30 AM Central Time.
Yes, as long the $100 minimum order requirement is met.
Remke accepts Visa, MasterCard & American Express as well as bank transfers (fees may apply). An open account can be established with an approved credit application.
Domestic: Standard orders are shipped UPS Ground unless otherwise requested. We will also ship by FedEx and DHL with a customer supplied account number. Please contact customer service for alternate carriers or shipping methods.

International: International freight is at customer expense including all taxes, tariffs and fees. For FedEx, UPS or DHL the account number must be supplied at time of order. Remke will provide estimated weight & dimensions to our best ability; however, these should be considered approximates.
$100.00 net domestic. $200 net international.
Our office hours are 7:30 AM to 4:30 PM Central Time.

TUFF-SEAL CORD GRIPS & WIRE MESH GRIPS FAQ

We embrace the opportunity to provide solutions for cable management applications not suited for standard fittings and connectors. Raw material requirements may dictate minimum order quantities. Learn More
At Remke we usually stock 3/8” to 4” stainless steel cord grips that typically ship in 2 days after receipt of your order. For larger sizes and quantities lead times may apply – please consult the factory.
Remke manufactures industrial cord connectors & fittings that are typically used in OEM and MRO applications. Our products are equal to those of Thomas & Betts, Hubbell, Appleton and others.
Underwriters Laboratory (UL), Canadian Standards Association (CSA), National Electric Code (NEC), and they are RoHS compliant.
Torque ratings are specified in UL Bulletin 514B. Please contact Remke for specific size ratings.
The wire mesh assembly in our standard cord grips is made with stainless steel and set with aluminum swedge rings.
The majority of our products are Made in the USA – and many of those in our suburban Chicago factory. Some components may be sourced globally.
Remke offers a significant inventory of wire mesh grips in our suburban Chicago location. Our products are equal to those of Hubbell/Kellems, Pass & Seymour, Woodhead (Molex) and others.

TUFF-LINK MOLDED CORDSETS FAQ

Remke does mold our connectors to customer supplied cable. However, compatibility of the cable & connector materials must be determined prior to manufacturing and Remke provides this service.
UV ratings are specified by Underwriters Laboratory and are supplied by the cable manufacturer. Remke can provide this information to you upon request.
Molded connectors that are in stock at Remke will ship within 2 business days. If the product requested is not in stock they can be manufactured and shipped within 10 business days. Expedited delivery is also available through our Remke Express program.
Remke offers a wide variety of cable options including PVC, PUR, TPE and Rubber. Yellow is the industry standard for molded connectors & cable. At Remke black, gray and custom colors are available upon request but minimum quantities may apply - please consult the factory.
Remke molded connectors have the backwards “UR” Mark from Underwriters Laboratory, are CSA Certified and RoHS compliant. The backwards “UR” mark is known as UL Recognized Component and is used for components intended to be installed into another device or product. This mark signifies that the component is suitable for factory installation as they have met “conditions of use” that need to be met in the end product application.
Remke is one of the only domestic manufacturers of this type of product with our molded connectors & components made in our suburban Chicago location.
Remke molded connectors & cordsets are equal to those from Brad Harrison (Molex), Turck, Lumberg, Mencom, Crouse-Hinds and others.